Still Privacy Policy

1. Overview

This Privacy Policy explains how Still ("we," "us," or "our") collects, uses, and protects personal information when you use our Service.

2. Information We Collect

We may collect:

• Account information (such as email address)
• Journal entries and emotional records
• Usage information (device type, app activity)
• Subscription status

We collect only information necessary to provide and improve the Service.

3. Purpose of Processing

We process personal information to:

• Provide and operate the Service
• Store and organize journal entries
• Generate reflective insights
• Improve service performance
• Manage subscriptions and billing

Payment Information: Payment information such as credit card details is processed directly by Apple App Store or Google Play. Still does not collect, store, or process payment card information.

4. AI Processing

Journal content may be processed using AI tools (such as Google Gemini or similar models) to generate summaries or reflections.

AI processing is used solely to support reflection.

AI outputs are informational and not diagnostic, therapeutic, or predictive.

AI-generated outputs are created automatically and may contain inaccuracies, limitations, or unintended interpretations.

We do not use your journal content to train public AI models.

5. Automated Decision-Making

The Service includes automated analysis features but does not make decisions that produce legal or similarly significant effects.

6. No Crisis Monitoring

Still does not monitor journal content for crisis intervention purposes and does not provide real-time emergency response services.

7. Data Retention

Journal data is retained until you delete it or request account deletion.

Upon account deletion, personal data will be permanently deleted within a reasonable period, except where limited retention is required for legal, security, or fraud prevention purposes.

8. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Request data portability

9. International Data Transfers

Your data may be stored or processed outside your country of residence. We implement reasonable safeguards to protect personal information during international transfers.

10. Security

We implement reasonable technical and organizational measures to protect your data. However, no system can guarantee absolute security.

11. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

12. Data Sales

We do not sell personal information.

13. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service after updates indicates acceptance.